Commsec Support Solutions
We're Here to Assist You at Every Step
At Commsec, your satisfaction is our top priority. Our dedicated support staff is here to assist you with any questions or concerns, ensuring your trading experience is smooth and enjoyable.
Reach Out for AssistanceSeveral Methods to Contact Us
Email Support
Responsive assistance for common inquiries. Responses within one business day.
Send EmailPhone Support
Prompt support for urgent or complex issues. Available Monday to Friday, 9 AM – 6 PM (EST) at Commsec.
Call NowCommunity Forum
Connect with fellow users, exchange ideas, and find solutions to frequently asked queries.
Join the CommunityConnect Anytime
Live Chat
24/7
Always ready for prompt support
Email Support
Prompt support commitment
Provides quick responses on business days.
Phone Support
Weekdays only
9 AM – 6 PM (UTC)
Help Center
Always available
Get assistance any time of day
Support is Simple
1. Log In
Access your Commsec account by navigating to the Commsec platform and entering your login details.
2. Explore Help Center
For assistance, just click on "Support" or "Help," typically found in the footer or main menu of the website.
3. Choose Messaging Method
Select from live chat, email, phone support, or utilize self-help resources as needed.
4. Provide Details
Send your account info and issue category for prompt assistance.
Explore Options on Your Own
Help Center
Discover our comprehensive knowledge center for detailed guides and instructional materials.
Access ResourceMaximize Your Profits with Our Assistance
Express Your Issue Clearly: Share a comprehensive description of your situation, highlighting all relevant information and alerts.
Share Details: Provide account information and visuals if necessary to help the support team address your concern.
Choose the Right Channel: Use live chat for urgent issues and email for detailed inquiries.
Visit the FAQ Section: Get immediate assistance prior to contacting customer service.
Keep Documents Handy: Make sure to have your account details, transaction IDs, and any relevant /images ready when contacting customer support.
If you have not gotten a timely reply, please reach out to support once more through the same or an alternative method.